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At WISNU MARINE, we are committed to offering our customers the best value for their purchases. If you find a lower price on an identical product from a competitor, we are happy to match that price. Our Price Match Guarantee ensures that you get the best deal without compromising on quality.
How Our Price Match Guarantee Works
1. Eligibility:
- The product must be identical to the one we offer, including brand, model, and specifications.
- The lower price must be from a competitor’s authorized retail store or website.
- The price match request must be made before purchasing or within 7 days of your purchase.
2. How to Request a Price Match:
- Contact Us: Reach out to our customer service team at sales@wisnumarine.com
- Provide Details: Share the competitor’s price, product details, and a link to the competitor’s website or a copy of the competitor’s advertisement.
- Verification: We will verify the competitor’s price and product details to ensure they meet our price match criteria.
3. Terms and Conditions:
- Price Match Only: The Price Match Guarantee applies only to the product’s price. It does not cover additional charges like shipping or handling fees.
- In-Stock Products: The product must be in stock at both our store and the competitor’s store or website.
- Exclusions: The guarantee does not apply to clearance items, special promotions, or products offered by auction sites or liquidators.
- One Price Match: Only one price match per item per customer.
4. Refund of the Difference:
- If a price match is approved, we will adjust the price of your purchase to match the competitor’s lower price. If the purchase has already been made, we will issue a refund for the difference.