Privacy Policy

WISNU MARINE values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services. By using our website or purchasing our products, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information:

• Types of Information: When you place an order, register on our site, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
• Purpose: This information is used to process your orders, provide customer support, and communicate with you regarding your purchases and inquiries.

1.2 Payment Information:

• Types of Information: We collect payment details, such as credit card numbers, billing addresses, and transaction information, to process payments securely.
• Purpose: This information is used solely for payment processing and is not stored beyond the necessary transaction period.

1.3 Usage Data:

• Types of Information: We collect information about how you use our website, including IP addresses, browser types, pages visited, and time spent on our site.
• Purpose: This data helps us improve our website’s performance and enhance your user experience.

2. How We Use Your Information

2.1 Order Processing:

• We use your personal and payment information to process and fulfill your orders, including shipping and delivery.

2.2 Communication:

• We use your contact information to send order confirmations, updates, promotional offers, and other communications related to our products and services.

2.3 Improvement:

• We analyze usage data to understand user behavior, improve our website, and provide a better user experience.

2.4 Legal Compliance:

• We may use or disclose your information as required to comply with legal obligations or enforce our terms and policies.

3. How We Protect Your Information

3.1 Security Measures:

• We implement a range of security measures to protect your personal and payment information, including encryption and secure server technology.

3.2 Data Retention:

• We retain personal and payment information only as long as necessary to fulfill your orders and for legal or business purposes.

3.3 Access Control:

• Access to your information is limited to authorized personnel who need it to perform their job functions.

4. Sharing Your Information

4.1 Third-Party Service Providers:

• We may share your information with third-party service providers who assist us in processing orders, payments, and providing customer support. These providers are obligated to protect your information and use it only for the services they provide.

4.2 Legal Requirements:

• We may disclose your information if required by law or to protect our rights and interests.

4.3 Business Transfers:

• In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction. We will notify you of any changes in our privacy practices resulting from such transfers.

5. Your Rights and Choices

5.1 Access and Correction:

• You have the right to access and update your personal information. You can request changes or corrections by contacting us at [Email Address].

5.2 Opt-Out:

• You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

5.3 Cookies:

• We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.